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FAQ
Frequently Asked Questions
Quick answers to common questions about Pics to Description by Gelo.ai.
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Top Questions
How do I install Pics to Description?
Install Pics to Description from the Shopify App Store, approve the required access, and open the app from your Shopify Admin.
Do I need technical knowledge?
No. Pics to Description is designed for Shopify merchants and does not require coding or prompt-engineering experience.
How does the AI generate product content?
The AI analyzes product images, available Shopify product information, selected generation settings, and your saved instructions.
Can I edit AI-generated content?
Yes. Review and edit all generated content before publishing it to your Shopify store.
Does AI copy content from other stores?
Pics to Description generates new content using your product inputs and selected instructions. Always review the final output before publishing.
What are Manage Instructions?
Manage Instructions let you guide the AI with your brand voice, audience, preferred style, SEO focus, formatting, and product priorities.
Can I create multiple instruction templates?
Yes. Create different instructions for product categories, collections, brands, audiences, or writing styles.
Can I generate multiple products at once?
Yes. Bulk Generation lets you process multiple products in one workflow. Test instructions on a small batch before scaling.
Does Pics to Description support multiple languages?
Yes. Generate content in supported languages and review local terminology, measurements, and product details before publishing.
How does billing work?
Paid plans and usage charges are managed securely through Shopify. Review the Shopify App Store listing for current pricing and plan details.
What should I do when generation fails?
Refresh the app, check the product image, review your remaining usage, retry a smaller batch, and simplify conflicting or unusually long instructions.
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Still Need Help?
Contact the Gelo.ai support team when you cannot find the answer you need. Include your Shopify store name, screenshots, and a clear description of the issue.